As sports specialists we help you make an informed choice by supplying accurate product information, detailed images and strong customer support for any queries you may have about Direct Sports or our products.
As a major UK Internet Sports equipment supplier, we have invested heavily in equipment, computer systems, staff, large stock holdings & state of the art premises. This provides us with an unrivalled service in all key areas and a number of original ideas, many of which have been immitated as we lead the way in the supply of sports equipment in the UK.
The vast majority of emails are answered within the hour. Any emails sent after we are closed are priority from 9am the following morning and we aim to answer these within the first hour Tue-Fri and the first two hours on Mondays and Saturdays. The maximum timescale you can expect to wait is 5 working hours.
Direct Spots aren't just an online trader, our shop at our head office picture above is open from 9:00-5:00 Mon-Fri and 9:00-1:00 on a Saturday.
Our staff are friendly , well informed and helpful so if you're in the area please pop down to see us.
We pride ourselves in our customer service, after sales service and efficient returns service.
Amongst the many "firsts" that Direct Sports have introduced are the customizing of new rackets through restring upgrades, our satisfaction guarantee offering the customer to return rackets that fell short of their expectations, money off e vouchers, % off concurrent purchases with selected products and our popular Yonex "Add on" offers. All these initiatives illustrate our commitment to continuously enhance our customers online shopping experience.
Whilst our web presence is great it doesn't end there, we also offer a local rate telephone number with strong sales staff support to attend to your calls.
It is our goal to provide you with a hassle free route to the lowest total cost of your sports equipment needs, pack and deliver your product fast, and keep you informed throughout this process. We hope you enjoy using the site and shopping with us.Direct Sports Badminton Specialists.